EIS Property Hobart, 229 Elizabeth Street, Hobart

Reviews

• Louise Holland

  18.06.2018
  ★ ☆ ☆ ☆ ☆
  "ABSOLUTELY THE WORST" experience of my life as a property owner. Sub standard inspections, when they 'were' done, and my property put at risk. I Would never recommend this company to anyone, as I would hate anyone else to go through the distress of seeing their property neglected, and the waste of money spent on so called 'Property management'. They dropped the ball BIG time, and refused any responsibility!!
  When I complained to the Board about EIS's conduct, EIS had the audacity to question my state of mind!!! AND they put it in writing!!!! Unprofessional and rude, to say the least…Don't make the mistake of letting them any where near your rental property!!
  They also threatened to sue me for writing a review about my experience!! Does that mean that all the other people that wrote a negative review about their experience with EIS will be sued too?
  EIS were entrusted with the responsibility of looking after my rental property. A big fail on all counts. (evidence of photo's and emails to back my statements).
  Please, if you experience this type of neglect from 'any' Property management firm, please report it to an independent Property Management Board, or better still, Consumer Affairs. That way at least it will be looked at by a body 'outside' the industry. These people need to be held accountable, and the industry needs to ensure they meet the obligations that they have agreed to, and been entrusted with. I would have had at least 'some' respect for them, if they had been honest, and just admitted that they had dropped the ball. I was only given excuses, and told they weren't the tenants parents!!! I also note that the 5 star ratings given to EIS, are from the husband of the property manager that 'managed' my property, and the other, a face book friend of EIS manager .....unethical to say the least….And according to the review I just read from a tenant, not much chop for them either. MOULD and RUDE seem to be commonly used words when it comes to EIS…..
  We need to be able to depend on an organisation to keep this industry honest. I dare say that this will continue until there are so many more complaints, that some one will finally have to do something about it…..
  Let me also state, that I have absolutely 'nothing' to do with any other negative reviews regarding EIS, nor, would I attempt to coerce people to write a dishonest or made up review.. People write reviews about their own experiences, whether they are good or bad. This should be taken as 'constructive' criticism, and looked at, not fobbed off because they don't like what they read.
  Oh, EIS changed into the hands of new owner in 2013, which is FOUR years ago, not FIVE or TEN, as stated in two of EIS's positive 'five star' review's that all sprung up one after the other in under a week!!!…… Ironic timing to say the least, considering that they accused 'me' of getting 'my friends' to write negative reviews. The public are not fools, and we are more than capable of seeing the obvious…..
  These review is meant to focus on EIS 'Property Management', not SALES!!! Big difference….
  
  At the end of the day, its the public that will decide the fate of EIS. Don't be threatened by them if they ask you to remove your review, you have the right to expose your experience and warn others…..

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